---
title: "Manage your CRM API integration"
slug: "manage-your-crm-api-integration"
updated: 2026-01-08T12:31:08Z
published: 2026-01-08T12:31:08Z
canonical: "help.gong.io/manage-your-crm-api-integration"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gong.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage your CRM API integration

> **Who can use this**: Tech admin
> 
> **Available on**: Any Gong plan

> **Where to go:** Admin center > Settings > CRM

You can set up a CRM integration for CRM systems that are not natively integrated with Gong via the CRM API. See the [CRM API](https://gong.app.gong.io/settings/api/documentation#tag--CRM) documentation for a list of the available endpoints and their functionality.

> [!NOTE]
> Note:
> 
> You can only set up one type of integration at a time. If you integrate with Gong using one of the native integrations such as Salesforce for Gong, you cannot upload CRM data via the CRM API.

**To set up your CRM API integration:**

- Register your integration via the `/v2/crm/integrations` endpoint. A successful response enables you to upload CRM data to Gong.

Once your integration is registered and you have started uploading data to Gong, in **Admin center** > **CRM API**, select the CRM field that holds the deal amount.

> [!NOTE]
> Note:
> 
> If using the API integration to HubSpot: HubSpot's API does not check user permissions.
> 
> If someone updates a field in Gong that they don't have permission to update in HubSpot, this restriction is overridden and the change is made in both places.

**To manage your CRM API integration:**

1. Click **Admin center > Settings** > **CRM** > **CRM settings** to open the CRM API Integration page.
2. In the **Import settings** tab, select the field in the CRM that holds the amount the deal is worth and click **Update**. This is displayed as the deal value in Gong.
3. In the **Data import** tab, see which fields are imported to Gong. Contact your development team if you want to add or remove fields that are imported to Gong.
4. Select **Create placeholder** if you want to use this field as a field placeholder for example, when using the email composer. For more details, see [Create and use email templates](/v1/docs/working-with-templates) and click **Save**.

A team member who manages and configures the Gong platform and handles CRM integrations, user provisioning, permissions, and system settings. [Find my Tech admin](/v1/docs/find-your-technical-or-business-admin).

Access to this feature depends on your [assigned seat](/v1/docs/plans-and-seats).