---
title: "Manage mobile settings"
slug: "manage-mobile-settings"
updated: 2026-01-07T16:25:06Z
published: 2026-01-07T16:25:06Z
canonical: "help.gong.io/manage-mobile-settings"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gong.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage mobile settings

> **Who can use this**: Any team member
> 
> **Available on**: Any Gong plan

1. From the home screen, tap **More** > **Settings**.
2. Set the desired settings:

**Network**

**Push notifications**

Get real-time push notifications when deal-defining moments happen during sales conversations and for comments. Toggle on to be notified when:
  - **Use cellular data to download calls**: Toggle off to download calls only when you have Wi-Fi.
  - **Someone shared a call with me**
  - **Someone requested feedback on a call**
  - **There are new comments**
  - **I'm mentioned in a comment**
  - **Notifications**: Tap to access the notifications and set when you want to be notified by the mobile app.

Get real-time push notifications when deal-defining moments happen during sales conversations. You can also receive push notifications when someone mentions you in comments.
3. Tap **More** > **Profile** to see your Gong profile details:
  - **Email**: See the email address you're logged in with
  - **User ID**: Your Gong user ID.
  - **Workspace**: If your org uses Gong workspaces, the workspace you're currently signed in to is listed.
4. Tap **More** > **Help** to:

The Gong mobile app version is shown on the More screen.

Rooted devices are not supported.
  - Access the Gong Help Center, tap **Getting started**.
  - See app acknowledgements, tap **Acknowledgements**.
  - Send us feedback, tap **Send feedback**. This opens an email that contains device logs that can be sent to our support team for troubleshooting.

Get Gong on your mobile device

- Download for Android [here](https://play.google.com/store/apps/details?id=io.gong.mobileapp&pcampaignid=web_share)
- Download for iOS [here](https://apps.apple.com/us/app/gong-io/id1289289459)
- Scan this QR code: ![image(292)](https://cdn.us.document360.io/2837c190-3ec8-4120-9116-6d427e774667/Images/Documentation/image(292).png)

Any team member can access this feature if they have the required permissions.

Access to this feature depends on your [assigned seat](/v1/docs/plans-and-seats).