---
title: "Import formula fields"
slug: "importing-formula-fields"
updated: 2026-05-14T13:01:38Z
published: 2026-05-14T13:01:38Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gong.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Import formula fields

> **Who can use this**: Tech admin

Formula fields can be imported from Salesforce, however the value of the field is only updated in certain scenarios and therefore, in some cases there may be a difference between the value in Salesforce and the value in Gong.

## Scenarios where formula fields are updated

Values of formula fields are updated in Gong when the formula field includes:

- **References to a field in the same object**: When a formula field uses the value from a field in the same object, both fields are reimported to Gong when the the value in the field is changed.
- **Changes to content in the formula field**: If the formula is changed in Salesforce, Gong imports the new value, for example if the formula is changed from 100*amount to 200*amount.
- **Currency conversion**: We recommend setting up Gong to support multiple currencies. For more details see, [Enabling multiple currencies](/v1/docs/enabling-multiple-currencies).

## Scenarios where formula fields aren't updated

Values of formula fields aren't updated in Gong when the formula includes:

- **References to a field in another CRM object**: Gong does not reimport the value of a formula field that references a field in another CRM object when that field is changed. For example, a field in the deal representing the deal's industry gets its value from the industry type object. If the field in the industry type is changed from finance to finance & banking, that change is not reflected in Gong.
- **Formula field value changes:**When the value of a formula field changes in Salesforce without any other field in the record being updated, this value is not re-synced in Gong due to a Salesforce limitation. For example, a date-based formula such as deal age changes daily in Salesforce, but the value in Gong is only updated if a non-formula field in the record is updated.

A team member who manages and configures the Gong platform and handles CRM integrations, user provisioning, permissions, and system settings. [Find my Tech admin](/v1/docs/find-your-technical-or-business-admin).