How interviews are identified

When we identify a call as an interview, we record, transcribe, analyze, and save it to your recruiting workspace alongside other interviews.

It is therefore important that you tell us which calls are considered interviews.

We recognize two types of calls as interviews:

1. Web conference interviews

2. Candidate screening calls made on telephony systems or through Gong connect.

Web conference interviews

We scan calendars and identify meetings as interviews when the following applies:

• The meeting is coordinated by a recruiting team member set to record coordinated interviews

• The meeting is scheduled in one of the following ways:

  • Scheduled in a supported ATS or in Goodtime, based on indications such as a link to the ATS feedback form or an added ATS email address.

    Note:

    If you cannot connect your ATS to Gong, or if your company schedules interviews differently, team members can indicate to Gong that a meeting is an interview by adding the following to meetings' invite body text (via your interview meeting templates, for example): “This interview will be recorded by Gong”. This Can Be Used As Part Of A Sentence, As Long As This Exact String Is Part Of It.

  • Scheduled in the coordinator's calendar or a calendar assistant solution (such as Calendly).

    Note:

    When scheduling is made in the calendar, if there’s a single external invitee, we match their email address with that of the candidate in the ATS.

Candidate screening mobile and dialer calls

If recruiters are conducting phone screenings and other candidate calls using Gong Connect, the calls are recorded. Recruiters can make sure the recordings are associated with the candidate's name in the ATS by searching for it in the app and clicking to call.

If recruiters are conducting and recording phone screening using a dialer, Gong can import the recordings into the recruiting workspace, as long as the members conducting the calls are set to import their telephony calls and their home workspace is the recruiting one.

Note:

If you cannot connect your ATS to Gong, or if your company schedules interviews differently, team members can indicate to Gong that a meeting is an interview by adding the following to meetings' invite body text (via your interview meeting templates, for example): “This interview will be recorded by Gong”. This Can Be Used As Part Of A Sentence, As Long As This Exact String Is Part Of It.