---
title: "Gong for Dynamics objects"
slug: "gong-for-dynamics-objects"
updated: 2026-06-17T15:18:34Z
published: 2026-06-17T15:18:34Z
canonical: "help.gong.io/gong-for-dynamics-objects"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gong.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Gong for Dynamics objects

> **Who can use this**: Tech admin, MS Dynamics admin
> 
> **Available on**: Any Gong plan

Installing the Gong for Dynamics app creates a number of different custom objects in MS Dynamics. These objects are populated by Gong when the relevant data is configured to be exported to MS Dynamics.

## Engage Flow object

The Engage Flow object fields are:

| Field name | Field type | Description |
| --- | --- | --- |
| Added to Engage Flow By | Single line of text | — |
| Contact Name | Lookup | — |
| Date Added to Engage Flow | Date only | — |
| Engage Flow | Unique Identifier | — |
| Engage Flow Id | Single line of text | — |
| Engage Flow Instance Id | Single line of text | — |
| Engage Flow Name | Single line of text | — |
| Engage Flow Owner | Single line of text | — |
| Engage Flow Status | Choice | — |
| Engage Last Step Completed Date | Date only | — |
| Engage Step Attempt Id | Single line of text | — |
| Engage Step Due Date | Date only | — |
| Engage Step Number | Single line of text | — |
| Engage Step Subject | Single line of text | — |
| Engage Step Type | Single line of text | — |
| Lead Name | Lookup | — |
| Opportunity | Lookup | — |

## Gong Conversation

The Gong Conversation fields are:

| Field name | Field type | Description |
| --- | --- | --- |
| Call Brief | Rich Text | A short summary of the call, covering who was on the call and what was discussed. |
| Call Highlights - Next Steps | Rich Text | The next steps to take after the call |
| Call Key Points | Rich Text | A 10-bullet summary of the call's main points. |
| Call Outcome | Single line of text | Includes automatic or Gong AI call outcomes. Manually set call outcomes aren’t exported. |
| Conversation | Unique Identifier | Dynamics system field |
| Direction | Choice | Notes whether the call is inbound, outbound, or web conference |
| Duration (Sec.) | Whole Number | Length of call in seconds. Gong sends this value with the call and the Duration (Min.) is calculated according to this value. |
| Ended | Date and time | Date / Time the call ended |
| Gong Call Id | Single line of text | Gong-generated numeric ID |
| Is Private | Yes/No | Indicates whether the call is a private call or not |
| Is Recorded | Yes/No | Indicates whether the call was recorded or not. |
| Language | Single line of text | The [language](/v1/docs/what-languages-are-supported-in-gong) the call was in |
| Media | Single line of text | Indicates whether the call was a video or audio call |
| Participants Emails | Single line of text | Emails of five call participants. |
| Primary User | Lookup | The user who schedules the call |
| Related Accounts | Multiple lines of text | These fields are for internal use and contain data that is populated to all child records |
| Related Contacts | Multiple lines of text |
| Related Leads | Multiple lines of text |
| Related Opportunities | Multiple lines of text |
| Related Participants | Multiple lines of text |
| Related Scorecards | Multiple lines of text |
| Related Stats | Multiple lines of text |
| Related Topics | Multiple lines of text |
| Related Trackers | Multiple lines of text |
| Scheduled | Date and time | The date and time the call is scheduled |
| Scope | Choice | The scope of the meeting. Options are: - Internal call: participants are all from the company - External call: participants include customers |
| Started | Date and time | The time call started (when Gong began recording) |
| System | Single line of text | The web conferencing or telephony system was used for the call, for example, Zoom |
| Title | Single line of text | The title of the call |
| URL | URL | The URL to the call page in Gong |

## Related Account

The Related Account fields are:

| Field name | Field type |
| --- | --- |
| Account | Lookup |
| Gong Conversation | Lookup |
| Name | Formula |
| Related Account | Unique Identifier |
| Primary User | Formula |
| Started | Formula |

## Related Contact

The Related Contact fields are:

| Field name | Field type |
| --- | --- |
| Contact | Lookup |
| Gong Conversation | Lookup |
| Name | Formula |
| Related Contact | Unique Identifier |
| Primary User | Formula |
| Started | Formula |

## Related Lead

The Releated Lead fields are:

| Field name | Field type |
| --- | --- |
| Lead | Lookup |
| Gong Conversation | Lookup |
| Name | Formula |
| Related Lead | Unique Identifier |
| Primary User | Formula |
| Started | Formula |

## Related Opportunity

The Related Opportunity fields are:

| Field name | Field type |
| --- | --- |
| Opportunity | Lookup |
| Gong Conversation | Lookup |
| Name | Formula |
| Related Opportunity | Unique Identifier |
| Primary User | Formula |
| Started | Formula |

## Participant

The Participant fields are:

| Field name | Field type | Description |
| --- | --- | --- |
| Affiliation | Choice | Indicates if the call participant is from your company |
| Gong Conversation | Lookup | Conversation linked to participant |
| Participant | Unique Identifier |  |
| Participant Contact | Lookup | Link to the contact record with the same email or phone number as the call participant |
| Participant Email | Single line of text | Participant’s email address |
| Participant Full Name | Single line of text | Participant’s full name |
| Participant Lead | Lookup | Link to the lead record with the same email or phone number as the call participant |
| Participant Method | Choice | Indicates whether participant attended, was invited, or spoke on the call |
| Participant Phone | Single line of text | The participant’s phone number |
| Participant Title | Single line of text | The participant’s title as displayed in the participants email signature |
| Participant Type | Single line of text | Indicates whether participant is a User (your company), Contact, Lead |
| Participant User | Lookup | Link to the user record associated with the call participant. |

## Scorecard

The Scorecard fields are:

| Field name | Field type | Description |
| --- | --- | --- |
| Answer | Single line of text | The answer to the scorecard question |
| Answer N/A | Yes/No | Indicates if the answer is unavailable |
| Call Date | Date and time | The date and time the call being scored occurred |
| Call Name | Single line of text | The title of the call |
| Full Answer | Multiple lines of text | The full answer to the question |
| Full Question | Multiple lines of text | The question |
| Gong Conversation | Lookup | A link to the Gong conversation being scored |
| Got Scored | Lookup | A link to the Gong user being scored |
| Has Note | Yes/No | Indicates if the answer included a note |
| Maximum Range | Whole Number | For questions where the answer is a range, the maximum number in the range. |
| Minimum Range | Whole Number | For questions where the answer is a range, the minimum number in the range. |
| Note | Multiple lines of text | The note for the answer |
| Question | Single line of text | The question |
| Question Type | Choice | The type of question. Options are: - Range - Open - Boolean |
| Score | Whole Number | If the question is a range, the score for the question |
| Score Date | Date and time | The date and time the score was given |
| Scorecard | Unique Identifier |  |
| Scored By | Lookup | The user who filled in the scorecard |
| Visibility | Text Area | Indicates whether the scorecard is public or private |

## Interaction Stat

The Interaction Stat fields are:

| Field name | Field type | Description |
| --- | --- | --- |
| Gong Conversation | Lookup | A link to the Gong conversation the interaction stat is for |
| Interaction Stats | Unique Identifier | The Dynamics interaction stat ID |
| Stat Name | Single line of text | Name of the interaction stat, for example, Longest customer story |
| Stat Value | Decimal | The value of the stat for example, 2:34 |

## Gong Topic

The Gong Topic fields are:

| Field name | Field type | Description |
| --- | --- | --- |
| Gong Conversation | Lookup | The Gong conversation the topic is in |
| Gong Topic | Unique Identifier | The Dynamics Gong topic ID |
| Topic Duration (Sec.) | Whole Number | The number of seconds the topic was discussed |
| Topic Name | Single line of text | The name of the topic |

## Tracker

The Tracker fields are:

| Field name | Field type | Description |
| --- | --- | --- |
| Gong Conversation | Lookup | The Gong conversation the tracker is in |
| Tracker | Unique Identifier |  |
| Tracker Name | Single line of text | The name of the tracker |
| Tracker Occurrences | Whole Number | The number of times the tracker came up in the call |
| Tracker Phrase | Single line of text | Phrases included in the tracker |

Data m

A team member who manages and configures the Gong platform and handles CRM integrations, user provisioning, permissions, and system settings. [Find my Tech admin](/v1/docs/find-your-technical-or-business-admin).

Access to this feature depends on your [assigned seat](/v1/docs/plans-and-seats).