---
title: "Exchange/Outlook 365 cloud connection"
slug: "exchange-outlook-365-cloud-connection"
updated: 2026-03-30T13:00:51Z
published: 2026-03-30T13:00:51Z
canonical: "help.gong.io/exchange-outlook-365-cloud-connection"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gong.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Exchange/Outlook 365 cloud connection

> **Who can use this**: Tech admin, Exchange admin
> 
> **Available on**: Any Gong plan

> **Where to go:** Admin center > Settings > Data capture > Google Workspace

This article explains how to set up call recording when you use Microsoft Exchange and Outlook in solutions that are not on-premises.

Set up these two rules in Outlook:

- Automatically cc Gong on any invitation you send
- Automatically forward any invitation you receive to Gong

## **CC Gong on all outgoing invitations**

1. Open Outlook and in the upper left corner, click **File**.

![](https://cdn.us.document360.io/2837c190-3ec8-4120-9116-6d427e774667/Images/Documentation/image(232).png)
2. Click **Manage Rules & Alerts**.

![](https://cdn.us.document360.io/2837c190-3ec8-4120-9116-6d427e774667/Images/Documentation/image(234).png)

![Exchange_manage_rules](https://cdn.us.document360.io/2837c190-3ec8-4120-9116-6d427e774667/Images/Documentation/24883148450701.png)
3. Click **New Rule**.

![](https://cdn.us.document360.io/2837c190-3ec8-4120-9116-6d427e774667/Images/Documentation/image(235).png)
4. Click **Apply rule on messages I send** and then click **Next**.

![](https://cdn.us.document360.io/2837c190-3ec8-4120-9116-6d427e774667/Images/Documentation/image(236).png)
5. Select the **which is a meeting invitation or update** box, and then click **Next**.

![](https://cdn.us.document360.io/2837c190-3ec8-4120-9116-6d427e774667/Images/Documentation/image(237).png)
6. Select the **Cc the message to people or public group** box. Then, in **Step 2**, click the **people or public** group link.

![](https://cdn.us.document360.io/2837c190-3ec8-4120-9116-6d427e774667/Images/Documentation/image(238).png)
7. In the **To** line, copy and paste your company's handler address.

![](https://cdn.us.document360.io/2837c190-3ec8-4120-9116-6d427e774667/Images/Documentation/image(239).png)
8. Click **Finish**.

## **Forward all incoming invitations to Gong**

1. Open Outlook and in the upper left corner, click **File**.

![](https://cdn.us.document360.io/2837c190-3ec8-4120-9116-6d427e774667/Images/Documentation/image(240).png)
2. Click **Manage Rules & Alerts**.

![](https://cdn.us.document360.io/2837c190-3ec8-4120-9116-6d427e774667/Images/Documentation/image(241).png)
3. Click **New Rule**.

![](https://cdn.us.document360.io/2837c190-3ec8-4120-9116-6d427e774667/Images/Documentation/image(242).png)
4. Click **Apply rule on messages I receive**, and click **Next**.

![](https://cdn.us.document360.io/2837c190-3ec8-4120-9116-6d427e774667/Images/Documentation/image(243).png)
5. Select the **which is a meeting invitation or update** box, and then click **Next**.

![](https://cdn.us.document360.io/2837c190-3ec8-4120-9116-6d427e774667/Images/Documentation/image(244).png)
6. Select the **Cc the message to people or public group** box. Then, in **Step 2**, click the **people or public** group link.

![](https://cdn.us.document360.io/2837c190-3ec8-4120-9116-6d427e774667/Images/Documentation/image(245).png)
7. In the **To** line, copy and paste your company's handler address.

![](https://cdn.us.document360.io/2837c190-3ec8-4120-9116-6d427e774667/Images/Documentation/image(246).png)
8. Click **Finish**.

A team member who manages and configures the Gong platform and handles CRM integrations, user provisioning, permissions, and system settings. [Find my Tech admin](/v1/docs/find-your-technical-or-business-admin).

Access to this feature depends on your [assigned seat](/v1/docs/plans-and-seats).