---
title: "Enable the Gong Dialer for your team"
slug: "enable-the-gong-dialer-for-your-team"
updated: 2026-06-15T15:08:48Z
published: 2026-06-15T15:08:48Z
canonical: "help.gong.io/enable-the-gong-dialer-for-your-team"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gong.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Enable the Gong Dialer for your team

> **Who can use this**: Tech admin, Business admin
> 
> **Available on**: Gong Foundation, Gong Engage

Before your team can make calls with the Gong Dialer, you need to enable it for each team member or team. You can do this from the [Team members](/v1/docs/add-or-edit-a-team-member) page, or if you’ve set up [automatic provisioning](/v1/docs/about-provisioning-team-members), via the relevant assignment.

Once enabled, team members with an Engage seat can use both the web and mobile dialer. Team members with a Foundation seat can use the mobile dialer only.

## Enable the dialer per team or team member

Use this when you want to turn on the dialer for a specific person or team without updating your provisioning configuration.

**To enable the Gong Dialer:**

1. From the left sidebar, click **Admin center**.
2. In the **Settings** tab, click **Team members** under **People**.
3. Select who to enable the dialer for:
  - **A specific team member:** Select the relevant team member to open the profile panel.
  - **An entire team:** Hover over the team manager's name and click the **Edit team** icon [image] to open the team profile panel.

> [!NOTE]
> Note:
> 
> Select the Individual contributors only checkbox to exclude the manager from the selection.
4. Scroll down to the **Gong Dialer** section, and turn on **Gong Dialer**.

This enables both the web and mobile dialer for the selected team members.

## Enable the dialer through provisioning

If you provision team members from an IdP, update the assignment so that team members automatically have the Gong dialer enabled when they are provisioned to Gong.

> [!NOTE]
> Note:
> 
> You may be able to update provisioned team member settings in the **Team members page**. This depends on the [update settings](/v1/docs/about-provisioning-team-members#automatic-vs-manual-updates) in the assignment.

**To enable the Gong dialer through provisioning:**

1. From the left sidebar, click **Admin center**.
2. In the **Settings** tab, click **Team member provisioning** under **People**.
3. Select the relevant assignment.
4. Scroll down to the **Gong Dialer** section and enable it.

For full details on provisioning setup, see [About provisioning team members](/v1/docs/about-provisioning-team-members).

A team member who manages and configures the Gong platform and handles CRM integrations, user provisioning, permissions, and system settings. [Find my Tech admin](/v1/docs/find-your-technical-or-business-admin).

A team member who manages the business entities in Gong, such as deal and forecast boards. [Find my Business admin](/v1/docs/find-your-technical-or-business-admin).

Gong’s core platform for gaining advanced visibility into your revenue operations. Also the prerequisite license needed for Gong’s add-on packages. Access to features depends on your [company’s plan and your assigned seat](/v1/docs/plans-and-seats).

Gong’s AI-driven sales engagement solution that helps sales teams prioritize, personalize, and automate outreach activities to accelerate their pipelines. Access to features depends on your [company’s plan and your assigned seat](/v1/docs/plans-and-seats).