Download a library folder report

See who’s listening to calls in specific folders by downloading a CSV report with usage information.

1. Go to Conversations > Your library or Conversations > Company library.

2. Locate the folder you want the report for, click to open it, and click Download in the top right corner.

   If it’s a folder you’ve created, you can hover over the folder directly from the list on the right, click and then click Download usage report. If you select a folder with sub-folders, information is provided for the sub-folders as well.

What’s in the usage report?

The report includes the following info:

• Folder name and path

• Call title

• Date added folder

• User listened name, email and title

• Most recent date listened

• Call host name, email, title

• Manager information

• Call link

• Folder link

• Email addresses of participants and hosts