- DarkLight
See who’s listening to calls in specific folders by downloading a CSV report with usage information.
Go to Conversations > Your library or Conversations > Company library.
Locate the folder you want the report for, click to open it, and click Download in the top right corner.
If it’s a folder you’ve created, you can hover over the folder directly from the list on the right, click
and then click Download usage report. If you select a folder with sub-folders, information is provided for the sub-folders as well.
What’s in the usage report?
The report includes the following info:
Folder name and path
Call title
Date added folder
User listened name, email and title
Most recent date listened
Call host name, email, title
Manager information
Call link
Folder link
Email addresses of participants and hosts