---
title: "Download a folder usage report"
slug: "download-a-folder-usage-report-1"
updated: 2026-09-10T14:16:12Z
published: 2026-09-10T14:16:12Z
canonical: "help.gong.io/download-a-folder-usage-report-1"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gong.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Download a folder usage report

> **Who can use this**: Business admin
> 
> **Available on**: Gong Foundation
> 
> **Ideal for**: Sales manager

A folder usage report is a CSV file that shows which calls are in a folder, who has listened to them, and when. Use it to track engagement with content you have shared or curated for your team.

## Download the report

You can download a usage report for any folder you have access to, including subfolders. Each report includes the selected folder and any nested subfolders. To get data for a subfolder, download a separate report for that subfolder.

**To download a folder usage report:**

1. From the left sidebar, click **Conversations**, and select **Your library** or **Company library**.
2. Navigate to the folder you want the report for.
3. Choose how you want to start the download:
  - **From the folder list:** Hover over the relevant folder, click the **More actions** icon, and select **Download usage report**.
  - **From inside the folder:** Open the folder and click **Download** **usage report** in the top right.

The report downloads as a CSV file.

## What the report contains

Each row in the report represents one listener's engagement with one call in the folder. The following fields are included:

- Folder name and path
- Call title
- Date the call was added to the folder
- Listener name, email address, and job title
- Most recent date the listener opened the call and the duration they listened
- Host name, email address, and job title
- Manager name and email address, reported up to ten levels
- Link to the call and link to the folder
- Participant and host email addresses

> [!NOTE]
> Note:
> 
> The report includes personal information such as listener email addresses, host details, and manager hierarchy. Handle the CSV in line with your company's data privacy policies and share it only with team members who need access to this information.

## Frequently asked questions

**Can I get a report for a subfolder?**

Yes. Navigate to the subfolder and use the same download options: hover over the relevant subfolder and select **Download usage report** from the **More actions** icon, or open the subfolder and click **Download**.

**Does the report include calls from nested subfolders?**

Yes. The report includes data for nested subfolders. To focus on a specific subfolder, download a separate report for that subfolder.

**Why is the Download usage report option not available on some folders?**

The usage report is available on Gong Foundation. If the option does not appear, your company may not have this plan. Contact your admin if the option isn’t available.

A team member who manages the business entities in Gong, such as deal and forecast boards. [Find my Business admin](/v1/docs/find-your-technical-or-business-admin).

Gong’s core platform for gaining advanced visibility into your revenue operations. Also the prerequisite license needed for Gong’s add-on packages. Access to features depends on your [company’s plan and your assigned seat](/v1/docs/plans-and-seats).

A team member who manages a team of sales reps.