---
title: "Delete personal data"
slug: "delete-personal-data"
updated: 2026-02-15T10:44:54Z
published: 2026-02-15T10:44:54Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gong.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Delete personal data

> **Who can use this**: Tech admin
> 
> **Available on**: Any Gong plan

> **Where to go:**Admin center > Settings > Data protection & privacy

According to European laws and other privacy regulations, people have the right to request that you delete their personal data from your system.

In Gong, you can delete personal data by searching for an individual's email address or phone number. We'll delete any calls, emails, and contact and lead information associated with it from Gong. This action is only available for external people and doesn’t allow you to delete data associated with a Gong user. Contact support if you want to delete calls and emails associated with a Gong user.

> [!NOTE]
> **Note:**
> 
> Make sure to first delete any data associated with the individual in your CRM to prevent it from re-syncing to Gong later.

1. Click **Admin center > Settings** > **Data capture** > **Data Protection & Privacy**.
2. Scroll down to **Delete personal data**.
3. Enter the email address or international phone number of the person whose data you want to delete, and click **SEARCH**. This is a single-input search. Bulk operations in this domain can be performed via the API.

A list of entities associated with the email address appears.
4. Click **DELETE**.

Deleting all the entities may take some time. Gong deletes them in the background and you can continue working in Gong.

A team member who manages and configures the Gong platform and handles CRM integrations, user provisioning, permissions, and system settings. [Find my Tech admin](/v1/docs/find-your-technical-or-business-admin).

Access to this feature depends on your [assigned seat](/v1/docs/plans-and-seats).