---
title: "CRM activity naming conventions"
slug: "crm-activity-naming-conventions"
updated: 2026-01-08T18:26:12Z
published: 2026-01-08T18:26:12Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gong.io/llms.txt
> Use this file to discover all available pages before exploring further.

# CRM activity naming conventions

In order to easily identify Gong activities in your CRM activity list, the subject or title of the activity are prefaced with details of the activity as follows.

| Activity type | Title naming convention | Example |
| --- | --- | --- |
| Conference call | [Gong] [<provider>]: <call title> | [Gong] [Zoom]: Meeting set up |
| Short calls | [Gong <call direction>]: <call title> - <call result> | [Gong outbound call]: Call with Gong for Demo - Meeting booked - Interview with company |
| Call attempts | [Gong <call direction>]: <call title> - <call result> | [Gong outbound]: Meeting with Acme - No Answer, left voicemail |
| Calls not recorded | [Gong <call direction>]: <call title> - <call result> | [Gong outbound]: Demo with Gong - Answered - Meeting booked |
| Private call | Private call | Private call |
| Email | [Gong <email direction>] <email subject> | [Gong in/out] Our upcoming meeting |
| Meeting invite | [Gong] <call title> | [Gong] Meet with Subzee |
| Meeting invite canceled | [Gong] <call title> - Meeting canceled | [Gong] Meet with Subzee - Meeting Canceled |
| Custom task | [Gong] Engage task - <activity title> with <contact name> from <account name> | [Gong] Engage task - Send a gift with John A from Gong |
| LinkedIn message | [Gong] LinkedIn message with <contact. name> from <account name> | [Gong] LinkedIn message with John B from Acme |
| LinkedIn connect | [Gong] LinkedIn connect - <activity title> with <contact name> from <account name> | [Gong] LinkedIn connect with John from Acme |