---
title: "Create documents and Gong assets with Gong Assistant"
slug: "create-documents-and-gong-assets-with-gong-assistant"
updated: 2026-10-29T14:37:54Z
published: 2026-10-29T14:37:54Z
canonical: "help.gong.io/create-documents-and-gong-assets-with-gong-assistant"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gong.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Create documents and Gong assets with Gong Assistant

> **Who can use this**: Any team member
> 
> **Available on**: Gong Foundation
> 
> **Required permissions:** Build assets / Create documents

Ask Gong Assistant to create documents from your Gong data, or to build Gong assets such as scorecards.

The **Ask** button in the prompt box sets what Gong Assistant does: **Ask** gets answers and insights (the default), **Create** turns insights into documents, and **Build** generates Gong assets.

## Before you begin

Your permission profile determines what Gong Assistant can create for you.

- To create a document, you need the **Create documents** permission.
- To build a Gong asset, you need both the **Build assets** permission and the corresponding permission for that asset, for example **Manage Scorecards and Trainings** for building a scorecard.

Your Gong admin sets these permissions. To learn more, see [Set up access to Gong Assistant](/v1/docs/about-gong-assistant). If you cannot create documents or build assets, see [Troubleshoot Gong Assistant](/v1/docs/about-gong-assistant).

## Create documents

Draft a document from your Gong data, such as an internal enablement document, sales training material, a competitive battlecard, FAQs for customer-facing meetings, or a call script or talk track.

**To create a document:**

1. Open Gong Assistant from one of the following:
  - **Gong Assistant page:** From the left sidebar, click **Assistant**.
  - **Call page:** Open the call, and click **Assistant** at the top right of the page.
  - **Search:** From the left sidebar, click **Conversations**, select **Search**, apply filters, and click **Assistant**.
2. (Optional) On the Gong Assistant page, click the **Add context** icon (+) in the prompt box, and select an option:

To learn more, see [Add calls, folders, and streams to Gong Assistant](/v1/docs/work-with-gong-assistant) and [Upload files to Gong Assistant](/v1/docs/work-with-gong-assistant).
  - **Calls:** Choose the calls for Gong Assistant to use.
  - **Folders and streams:** Choose the folders or streams for Gong Assistant to use.
  - **Upload files:** Upload a template or example for Gong Assistant to follow.
3. Click **Ask** in the prompt box, and select **Create**.

> [!TIP]
> **Tip:**
> 
> You can also describe the document you want without selecting Create or Build.
4. Enter a description of the document you want in the prompt box.
5. Click the **Arrow** icon to send your message.
6. Click the document you created to open it in the right panel.

A document you create from a call page or Search opens on the Gong Assistant page.

## Build Gong assets such as scorecards

Build an asset when you want a reusable item in Gong, such as a scorecard.

**To build a Gong asset:**

1. Open Gong Assistant from one of the following:
  - **Gong Assistant page:** From the left sidebar, click **Assistant**.
  - **Call page:** Open the call, and click **Assistant** at the top right of the page.
  - **Search:** From the left sidebar, click **Conversations**, select **Search**, apply filters, and click **Assistant**.
2. Click **Ask** in the prompt box, and select **Build**.
3. Enter a description of the asset you want in the prompt box, for example a scorecard.
4. Click the **Arrow** icon to send your message.
5. Click the asset you created to open it in the right panel.
6. For a scorecard, click **Create Scorecard**.

> [!NOTE]
> **Note:**
> 
> **Create Scorecard** creates the scorecard but does not publish it.
7. In the window that appears, click **Keep editing** or **View and manage**.
8. (Optional) On the Scorecards page, view and edit the scorecard, and then publish it.

## Change, copy, or download documents

Ask Gong Assistant to revise a document until it fits what you need, then copy or download it. To find a document from an earlier chat, see [Start a new chat or return to a previous chat in Gong Assistant](/v1/docs/work-with-gong-assistant).

**To change, copy, or download a document:**

1. In the chat where you created the document, click the document to open it in the right panel.
2. Choose what you want to do:
  - **Change the document:** In the prompt box, ask Gong Assistant to make the changes you want, and click the **Arrow** icon to send your message. Gong Assistant returns an updated version.
  - **Switch documents:** Click the dropdown at the top of the right panel, and select the document or asset you want.
  - **Copy the document:** Click **Copy**.
  - **Download the document:** Click **Download**, and select **Download as Markdown** to save the document as a Markdown file.

Any team member can access this feature if they have the required permissions.

Gong’s core platform for gaining advanced visibility into your revenue operations. Also the prerequisite license needed for Gong’s add-on packages. Access to features depends on your [company’s plan and your assigned seat](/v1/docs/plans-and-seats).