---
title: "Create and manage agents"
slug: "create-and-manage-agents"
updated: 2026-06-15T14:47:02Z
published: 2026-06-15T14:47:02Z
canonical: "help.gong.io/create-and-manage-agents"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gong.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Create and manage agents

> **Who can use this**: Any team member
> 
> **Available on**: Any Gong plan
> 
> **Ideal for**: Sales manager, RevOps

Agents are managed in **Assets** > **Agents**. Create an agent to save instructions for a recurring task and reuse them in Gong Assistant.

## Create an agent directly in the Gong Assistant

Convert your prompt into an agent so you can easily run it again.

**To create an agent:**

1. Navigate to a Gong page where **Gong Assistant** is available and filter or select the information you want the agent to analyze
2. In the **Gong Assistant** click the agents icon ![agent icon](https://cdn.us.document360.io/2837c190-3ec8-4120-9116-6d427e774667/Images/Documentation/agent.svg) and click **+ Create.** ![Creating an agent from the Gong Assistant](https://cdn.us.document360.io/2837c190-3ec8-4120-9116-6d427e774667/Images/Documentation/createAgentfromAssistant.png)
3. In **Agent name,** enter a name for the agent.
4. In **Description**, enter a description of the agent's purpose.
5. In **Instructions**, enter a prompt describing what you want the agent to do. See [Write effective prompts for agents](/v1/docs/write-effective-prompts-for-agents) for tips on how to write an effective prompt.
6. Click **Save**.

## Turn a prompt into an agent

You can create an agent out of a prompt provided to the Gong Assistant.

**To turn a prompt into an agent**:

1. Navigate to a Gong page where **Gong Assistant** is available and filter or select the information you want the agent to analyze
2. In the **Gong Assistant** enter a prompt and click **Enter** ![](https://cdn.us.document360.io/2837c190-3ec8-4120-9116-6d427e774667/Images/Documentation/%E2%9C%85AIPromptEnter.svg).
3. Hover over your prompt and click the **Create agent** icon ![agent icon](https://cdn.us.document360.io/2837c190-3ec8-4120-9116-6d427e774667/Images/Documentation/agent.svg)**.**

![Create agent from prompt](https://cdn.us.document360.io/2837c190-3ec8-4120-9116-6d427e774667/Images/Documentation/CreateAgentFromPrompt(1).png)
4. In **Agent name**, enter a name for the agent.
5. In **Description**, enter a description of the agent's purpose.
6. In **Instructions**, update the prompt as needed. See [Write effective prompts for agents](/v1/docs/write-effective-prompts-for-agents) for tips on how to write an effective prompt.
7. Click **Save**.

## Create an agent

Create an agent by defining a name, description, and instructions.

**To create an agent:**

1. From the left sidebar, click **Assets** > **Agents**.
2. Click **+ New agent**.
3. In **Agent name**, enter a name for the agent.
4. In **Description**, enter a description of the agent's purpose.
5. In **Instructions**, enter a prompt describing what you want the agent to do. See [Write effective prompts for agents](/v1/docs/write-effective-prompts-for-agents) for tips on how to write an effective prompt.
6. Click Save.

## Edit an agent

Update an agent to refine its instructions or change its details.

**To edit an agent:**

1. From the left sidebar, click **Assets** > **Agents**.
2. Open the agent.
3. Update the agent name, description, instructions, or all three.
4. Click **Save**.

## Delete an agent

Delete an agent when it is no longer needed.

**To delete an agent:**

1. From the left sidebar, click **Assets** > **Agents**.
2. Click the more actions icon ![Action Menu.svg](https://cdn.us.document360.io/2837c190-3ec8-4120-9116-6d427e774667/Images/Documentation/MoreActions.svg) for agent you want to delete.
3. Click **Delete**.

The agent is removed from the agent library.

Any team member can access this feature if they have the required permissions.

Access to this feature depends on your [assigned seat](/v1/docs/plans-and-seats).

A team member who manages a team of sales reps.

A team member who manages and optimizes revenue-related workflows by managing business entities such as metrics, targets, and dashboards.