---
title: "Create an agent"
slug: "create-an-on-demand-agent"
updated: 2026-10-12T12:29:44Z
published: 2026-10-12T12:29:44Z
canonical: "help.gong.io/create-an-on-demand-agent"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gong.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Create an agent

> **Who can use this**: Any team member
> 
> **Available on**: Any Gong plan
> 
> **Ideal for**: Sales manager, RevOps

Agents are managed in **Assets** > **Agents**. Create an agent to save instructions for a recurring task and reuse them in Gong Assistant.

## Create an agent directly in the Gong Assistant

Convert your prompt into an agent so you can easily run it again.

**To create an agent:**

1. Navigate to a Gong page where **Gong Assistant** is available and filter or select the information you want the agent to analyze
2. In the **Gong Assistant** click the agents icon ![agent icon](https://cdn.us.document360.io/2837c190-3ec8-4120-9116-6d427e774667/Images/Documentation/agent.svg?sv=2026-02-06&spr=https&st=2026-10-12T19%3A06%3A48Z&se=2026-10-12T20%3A06%3A48Z&sr=c&sp=r&sig=WX5MatEPv9ZZ%2FWwEeilaHgNItvYaXQwfdQze43T1DC4%3D) and click **+ Create.** ![Creating an agent from the Gong Assistant](https://cdn.us.document360.io/2837c190-3ec8-4120-9116-6d427e774667/Images/Documentation/createAgentfromAssistant.png?sv=2026-02-06&spr=https&st=2026-10-12T19%3A06%3A48Z&se=2026-10-12T20%3A06%3A48Z&sr=c&sp=r&sig=WX5MatEPv9ZZ%2FWwEeilaHgNItvYaXQwfdQze43T1DC4%3D)
3. In **Agent name,** enter a name for the agent.
4. In **Description**, enter a description of the agent's purpose.
5. In **Instructions**, enter a prompt describing what you want the agent to do. See [Write effective prompts for agents](/v1/docs/write-effective-prompts-for-agents) for tips on how to write an effective prompt.
6. Click **Save**.

## Create an agent

Create an agent by defining a name, description, and instructions.

**To create an agent:**

1. From the left sidebar, click **Assets** > **Agents**.
2. Click **+ New agent**, and select **Build an agent manually**.
3. In **Agent name**, enter a name for the agent.
4. In **Description**, enter a description of the agent's purpose.
5. In **Instructions**, enter a prompt describing what you want the agent to do. See [Write effective prompts for agents](/v1/docs/write-effective-prompts-for-agents) for tips on how to write an effective prompt.
6. In the top right, click **Personal**, and select **Company** if you want the agent to be available to everyone in your company.
7. (Optional) Click **Add files** to attach files the agent can use as context when it runs, such as playbooks, guidelines, or templates. Select files from your computer or Google Drive.

> Files are attached to the agent and available across all runs. To remove a file, click × on the file in the Files row and save the agent. Supported file types: PDF, DOCX, DOC, TXT, MD, RTF, ODT, PPTX, PPT, KEY, CSV, and XLSX. You can attach up to 10 files at 20 MB each.
8. Click Save.

## Edit an agent

Update an agent to refine its instructions or change its details.

**To edit an agent:**

1. From the left sidebar, click **Assets** > **Agents**.
2. Open the agent.
3. Update the agent name, description, instructions, or all three.
4. Click **Save**.

## Delete an agent

Delete an agent when it is no longer needed.

**To delete an agent:**

1. From the left sidebar, click **Assets** > **Agents**.
2. Click the more actions icon ![Action Menu.svg](https://cdn.us.document360.io/2837c190-3ec8-4120-9116-6d427e774667/Images/Documentation/MoreActions.svg?sv=2026-02-06&spr=https&st=2026-10-12T19%3A06%3A48Z&se=2026-10-12T20%3A06%3A48Z&sr=c&sp=r&sig=WX5MatEPv9ZZ%2FWwEeilaHgNItvYaXQwfdQze43T1DC4%3D) for agent you want to delete.
3. Click **Delete**.

The agent is removed from the agent library.

Any team member can access this feature if they have the required permissions.

Access to this feature depends on your [assigned seat](/v1/docs/plans-and-seats).

A team member who manages a team of sales reps.

A team member who manages and optimizes revenue-related workflows by managing business entities such as metrics, targets, and dashboards.