---
title: "Create a webhook rule"
slug: "create-a-webhook-rule"
updated: 2026-01-18T17:23:52Z
published: 2026-01-18T17:23:52Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gong.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Create a webhook rule

> **Who can use this**: Tech admin
> 
> **Available on**: Gong Foundation

> **Where to go:**Admin center > Settings > Ecosystem > Automation rules

Create a rule defining which calls you want to be sent to another destination. When the rule is triggered, the call data is sent out of Gong to the specified URL.

1. In the **Automation rules** page, click **+ Add Rule** to display the create new rule page.

![Rule settings for triggering a webhook on new call.](https://cdn.us.document360.io/2837c190-3ec8-4120-9116-6d427e774667/Images/Documentation/webhookRule.png)
2. Click ![image11.png](https://cdn.us.document360.io/2837c190-3ec8-4120-9116-6d427e774667/Images/Documentation/24883342526093.png) to filter the calls the rule is applied to.
  1. In the rule filter dialog define the filters for the rule. For more details on the filters, see [Search for calls](/v1/docs/search-for-calls).
  2. Click **SAVE** to add the filters to the rule definition.
3. In the **Action** dropdown list, the **Fire webhook** option is selected by default. Define the following:
  1. Destination URL
  2. The authentication method included in the URL:
    - **URL includes key**: The URL includes a secure random token
    - **Signed JWT header**: Copy the public key and use it in the webhook to verify the digital signature of the sent data.

Click **Show public key** to display and copy it.
4. Enter a rule name and description.
5. Test the call as follows.
  1. One call that fits the rule filters is listed for testing. Click **Select a different call** to test the rule on a different call. A list of eligible calls is displayed. Select the desired call.
  2. Click **Test now**. You’ll see a success message in green on the top of the screen.
6. When you are satisfied that the rule is triggered correctly, enable it.

![Toggle switch indicating the rule status is enabled.](https://cdn.us.document360.io/2837c190-3ec8-4120-9116-6d427e774667/Images/Documentation/ruleStatus.png)

For sample code to insert in the receiving destination when using a signed JWT header, see [Prepare your receiving application to receive a webhook - JWT header](/v1/docs/prepare-your-receiving-application-to-receive-a-webhook-jwt-header). Also, see [what Gong pushes to the Webhook](/v1/docs/payload-sent-to-webhooks) when the rule has been triggered.

> [!NOTE]
> **Note**:
> 
> When coding a system to accept Gong data, take into account that Gong may, without prior warning, add fields to the JSON output. It is recommended to future proof your code so that it disregards the JSON fields you don’t use.

A team member who manages and configures the Gong platform and handles CRM integrations, user provisioning, permissions, and system settings. [Find my Tech admin](/v1/docs/find-your-technical-or-business-admin).

Gong’s core platform for gaining advanced visibility into your revenue operations. Also the prerequisite license needed for Gong’s add-on packages. Access to features depends on your [company’s plan and your assigned seat](/v1/docs/plans-and-seats).