---
title: "Control scorecard visibility"
slug: "control-scorecard-visibility"
updated: 2026-11-03T15:11:14Z
published: 2026-11-03T15:11:14Z
canonical: "help.gong.io/control-scorecard-visibility"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gong.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Control scorecard visibility

> **Who can use this**: Business admin
> 
> **Available on**: Enable Essentials, Enable
> 
> **Ideal for**: Enablement, RevOps, coaching leaders
> 
> **Required permissions:** **Manage Scorecards and Trainings**

Set visibility before publishing to define who can see scorecard results on the call page. Options range from full company access to the scorer alone.

## Set the visibility option

You set visibility in the **Settings** panel, and it applies to all results submitted for this scorecard.

**To set visibility:**

1. From the left sidebar, click **Assets**, and select **Scorecards**.
2. Select an existing scorecard, or click **+ New scorecard** to create one.
3. In the left panel, click **Settings**.
4. Scroll to **Visibility on call page** and select one of the following options:
  - **Everyone at [company name]:** Visible to all team members who can access the call. Results appear as Public on the call page. This is the default.
  - **Team member scored and their managers:** Visible to the scored team member and anyone in their management hierarchy above them. Results appear as Restricted to other viewers.
  - **Manager:** Visible to the scored team member's manager and anyone above them in the hierarchy. Results appear as Restricted to other viewers.
  - **Scorer:** Visible only to the person who submitted the result. For automatic review, Gong AI is the scorer, so the result isn’t visible to other viewers on the call page.

> [!NOTE]
> Note:
> 
> Team members who can view a restricted result see the full scorecard, including the overall score, with a **Restricted** badge. Team members without permission don’t see the result on the call page.

## Enable notifications

Notifications alert the scored team member when a scorecard is submitted, but only reach people who have permission to see the result based on the visibility setting.

**To enable notifications:**

1. From the left sidebar, click **Assets**, and select **Scorecards**.
2. Select an existing scorecard, or click **+ New scorecard** to create one.
3. In the left panel, click **Settings**.
4. Scroll to **Notifications**.
5. Select the **Send notifications to people who are scored** checkbox.

## Frequently asked questions

****Can a scorer change the visibility when submitting a manual scorecard?****

Yes. When manually scoring a call, the scorer can choose a different visibility for that individual call. This overrides the scorecard's default visibility for that call. Results generated automatically by Gong AI use the scorecard's visibility setting, and that visibility can't be changed at submission time.

****Why isn't a scored team member receiving a notification?****

Check the notification setting and choose a visibility option that includes the scored team member.

A team member who manages the business entities in Gong, such as deal and forecast boards. [Find my Business admin](/v1/docs/find-your-technical-or-business-admin).

Gong’s comprehensive sales enablement package designed to help team members coach with impact and optimize team performance. Access to features depends on your [company’s plan and your assigned seat](/v1/docs/plans-and-seats).

Gong Enable scales winning revenue behaviors through AI coaching and targeted enablement. It accelerates ramp, boosts performance, and ties enablement initiatives to real business outcomes. Access to features depends on your [company’s plan and your assigned seat](/v1/docs/plans-and-seats).