- Print
- DarkLight
- PDF
Who’s this for? Tech admin
When setting up a profile to use the Gong consent page, you can set the type of meeting link to be static or dynamic. This article tells you everything you need to know about static and dynamic links, and which type to choose for your organization.
Static links
Personal static links, meaning the link is always the same for a single organizer for all their meetings, are used when setting a meeting in a personal meeting room. Setting up meetings with static links and using the Gong consent page can be done either manually, or by using the Gong calendar add-in.
Tip:
Gong can add a unique token as a suffix to static links to increase protection against unwanted meeting intrusions. Turn on protected static links when enabling the consent page. There's also the option to set up a transition period of 90 days so that links to scheduled meetings don't break.
Note that if your team has scheduled meetings, they'll need to update the static link in those meeting invitations when you change to protected static links.
Drawbacks
Keep the following in mind if you decide to use static links:
With back-to-back meetings, the host must control admission to the meeting to avoid participants “bumping into” one another as one meeting ends and another begins, and there’s the risk that recordings will overlap.
Each personal meeting room link needs to be associated with the Gong consent page in order to make sure meeting participants see the consent page.
Requires additional configuration.
Dial-in information is not supported.
When to use static links
Here’s the reasons you would set the consent page to use static links:
Your org uses a web conference provider for which we don’t support dynamic links
Your SDRs schedule meetings for AEs
Your org likes to schedule meetings in personal meeting rooms
Your org is heavily reliant on scheduling tools to schedule meetings (current limitation)
You're not using the Gong calendar add-in installation
You don't have a web conference system integration
Best practices
Here’s what you should encourage meeting hosts to do after you set your org to use the consent page with static links:
Turn on the waiting room feature to control entry to meetings
In back-to-back meetings, manually end and start meetings to avoid overlapping recordings
Use static links rather than dynamic links when you use scheduling tools such as Calendly
Dynamic links
Dynamic links are currently available for Zoom, Google Meet, Microsoft Teams and Webex.
Dynamic links are considered more secure than static links because there’s a unique link for every meeting and therefore only people with the link can join your meeting. There is no risk of overlapping recordings because a new recording is started for each meeting. In addition, including dial-in information in the meeting invite for participants to give consent before connecting to the meeting by phone is supported.
Your organization must have an active Gong-web conference system integration (see supported providers), and install the Gong calendar add-in. The add-in generates a unique dynamic link for each meeting.
Drawbacks
Keep the following in mind if you decide to use dynamic links:
You cannot use personal meeting rooms (because they have static links)
Scheduling tools such as Calendly are not supported.
When to use dynamic links
Here’s the reasons you would set the consent page to use dynamic links:
You’re concerned about Zoombombing, and do not allow the use of static links
You have the Zoom API integration and / or allowed creating a shadow calendar for Google Meet
You have the Gong calendar add-in installation
Scheduling tools are not used to schedule meetings for recorded team members
Your reps schedule their own meetings
Let the host decide
As an advanced option, you can allow the meeting host to decide whether to set up meetings using a static or dynamic consent page link. For every meeting, the host can either manually copy their static consent page link into the meeting invite, or they can use the Gong calendar add-in to generate a unique dynamic link.
When should I choose 'let host decide’?
Here’s the reasons you would allow the host decide the link type:
You have the Zoom API integration and/or allowed creating a shadow calendar for Google Meet
You have the Gong calendar add-in installation
Your org is in the process of migrating from using personal meeting room links to using dynamic links
Some meetings are scheduled by people other than the meeting host (SDRs), or using scheduling tools (Calendly, ChiliPiper, etc.)
Quick reference: providers & the consent page links
Provider | Static links | Dynamic links | Notes |
---|---|---|---|
Amazon Chime | Yes | No | -- |
Appointlet | Yes** | No | -- |
Demodesk | Yes** | No | -- |
Digideck | Yes** | No | -- |
Google Meet | Requires additional set up | Yes | Go here for configuration steps Go here for notes for meeting organizers |
GoToMeeting | Yes* | No | -- |
join.me | Yes | No | -- |
Microsoft Teams | Requires additional set up | Yes | Go here for configuration steps Go here for notes for meeting organizers |
RingCentral Meetings | Yes | No | -- |
RingCentral Video | Yes | No | -- |
Skype | Yes** | No | -- |
Dialpad Meetings | Yes** | No | -- |
Webex | Yes* | Yes | |
Zoom (both native zoom recording and recording with Gong bot) | Yes* | Yes | Go here for configuration steps |
* The static link of the call host’s personal meeting room is automatically associated by Gong to the static link of the Gong consent page. (This means that when the call host sets up a meeting in their personal meeting room, participants will be taken to the Gong consent page before joining the meeting.) For Zoom, your org must have an integration with Zoom's API for auto-sync.
** With this web conferencing provider, the “opt-out” option is unavailable. Participants must give their consent to be recorded in order to join the meeting - if they don’t consent, they cannot join the meeting.