---
title: "Connect company-wide"
slug: "connect-google-workspace-company-wide"
updated: 2026-01-14T12:13:39Z
published: 2026-01-14T12:13:39Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gong.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Connect company-wide

> **Who can use this**: Tech admin
> 
> **Available on**: Any Gong plan

> **Where to go:**Admin center > Settings > Data capture > Google Workspace

The email address used to connect to Google Workspace is the primary email address. Gong can only connect to one mailbox per team member.

## Pre-requisites

For a company-wide connection, ensure your team members are:

- [provisioned](/v1/docs/provisioning-team-members) in Gong (either manually or automatically)
- set to Record web conferences and Import emails in their [data capture](/v1/docs/add-or-edit-a-team-member)settings.

## Give Gong access to Google Workspace

1. In the **Google Workspace**page, in **Provide access to**, select whether to:

![Connection status indicates not connected to Google Workspace with instructions for setup.](https://cdn.us.document360.io/2837c190-3ec8-4120-9116-6d427e774667/Images/Documentation/gsuiteConnect.png)
  1. import calendar meetings and emails
  2. import calendar meetings
2. Click **Connect** or if you’re not a Google super admin, click **Send link to a Google Workspace Admin** to send instructions of how to install the Gong app in Google Workspace.
3. In the Google Workspace marketplace, click **Domain Install** to install the [Gong.io](https://workspace.google.com/marketplace/app/gongio/465092758304) app.

> [!NOTE]
> Note:
> 
> Changes to permissions when updating other Google Workspace configurations may cause the Google Workspace integration with Gong to become unstable.
4. Click **Allow** to grant Gong.io the right to access your domain data. This permission is static, and ensures that Gong can import emails and calendar events for your company. For more details on the elements Gong can access, click **i** in the grant screen.
5. Optional: In the **Turn ON for** area, select the organizational unit (OU) you want to turn the Gong app on for. Gong will only be able to access data for people in that unit. Note that if you need to set up recording for a group of people, we recommend that you use OUs and not groups.
6. Click **Accept**. When the set up is complete and Gong has access permissions, the set up screen closes, and a success message is displayed in the Google Workspace integration page. This can take up to 24 hours to fully complete.

## Define connection import settings

> [!NOTE]
> Note:
> 
> These settings require a paid Gong seat. [Learn more](/v1/docs/plans-and-seats).

1. In Gong, go to **Admin center**> **Settings**tab **Data capture**> **Google Workspace**. In **Import settings**, select the data you want to import. ![Settings for importing data from Google Workspace, including calendar meetings and emails.](https://cdn.us.document360.io/2837c190-3ec8-4120-9116-6d427e774667/Images/Documentation/GoogleworkspaceImportSettings.png)
  - **Import all meetings, including meetings not set to be recorded**: All meetings, including face-to-face meetings, meetings scheduled by the contact, or meetings without a link are imported. Private calls aren’t imported. When first connecting, the last 12 months of meetings where a participant matches a CRM contact are imported. Note that there are [additional setup requirements](/v1/docs/view-meetings-without-scheduled-recordings) for importing meetings not set to be recorded.
  - **Import meetings set to be recorded**: Only meetings set to be recorded according to the company’s recording settings are imported.
2. Select whether to **Import emails**.
3. Select **Allow team members to send emails via Gong** if you have team members with an Engage seat who may want to send emails using the Gong emails composer.

## Enable data capture

Set the data capture settings for your team. Emails and calls are only imported to Gong if team members' individual data capture settings are set to allow this. For details, see [Change settings for a team](/v1/docs/change-settings-for-a-team).

> [!NOTE]
> Note:
> 
> Team managers can check the status of their team’s connections in My Settings. If they have permission, they can turn on email import from this screen.

## Change the connection settings

To change the connection method (company wide or user-by user), or which data is imported (calendar meetings and emails or calendar meetings only), you must disconnect and then reconnect with the new settings.

When you disconnect, all existing data is retained in Gong.

![Connection status showing company-wide connection to Google Workspace with account details.](https://cdn.us.document360.io/2837c190-3ec8-4120-9116-6d427e774667/Images/Documentation/GoogleDisconnect.png)

A team member who manages and configures the Gong platform and handles CRM integrations, user provisioning, permissions, and system settings. [Find my Tech admin](/v1/docs/find-your-technical-or-business-admin).

Access to this feature depends on your [assigned seat](/v1/docs/plans-and-seats).

## Related

- [Troubleshooting email and calendar import errors](/troubleshooting-email-and-calendar-import-errors.md)
- [Connect user-by-user](/connect-google-workspace-user-by-user.md)
