---
title: "Connect Gong to Microsoft Copilot"
slug: "connect-gong-to-microsoft-copilot"
updated: 2026-01-18T15:29:00Z
published: 2026-01-18T15:29:00Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gong.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Connect Gong to Microsoft Copilot

> **Who can use this**: Tech admin, Microsoft 365 admin, IT responsible for Copilot integrations
> 
> **Available on**: Any Gong plan

Gong’s integration with Microsoft Copilot lets users search Gong calls directly from Microsoft apps, without switching platforms. Users can ask plain-language questions and get summaries and links to calls in Gong. This gives teams quick access to insights from one or many calls while staying in their Microsoft environment.

## What the integration includes

Once set up, Copilot can:

- Summarize recent Gong calls
- Answer questions about a specific account or a set of calls
- Return links to calls in Gong so users can review the full conversation

## Data not available in Copilot

Copilot does not have access to:

- Emails captured by Gong
- CRM-related data beyond accounts and contacts
- Custom fields or advanced CRM entity types such as deals, opportunities, or splits

## Control who can use the Gong connector

Admins can restrict who is allowed to use the Gong connector in Copilot:

- During setup, switch on Rollout to limited audience
- Add specific users or groups who should have access

## Connect Gong to Microsoft Copilot

Setting up the Gong integration with Copilot requires creating a connection with Gong in the Microsoft admin center and providing a Gong generated API key.

1. Sign in to the Microsoft 365 admin center
2. Go to **Copilot** > **Connectors**.
3. Select **+ Add Connection**, search for **Gong** and click **Add** to open the setup page.

![Setup guide for Gong instance](https://cdn.us.document360.io/2837c190-3ec8-4120-9116-6d427e774667/Images/Documentation/gongConnectionPage.png)
4. Enter the the following:
  1. Display name: Enter the name you want to be displayed to users. Use a meaningful name so users know answers are coming from Gong.
  2. Gong URL: Provide the base URL listed in the Gong API settings page. Click Gong API Authentication Settings in the Copilot help panel to open the API settings page in Gong.

> [!NOTE]
> Note:
> 
> You must open the page from this link in order to get an API key for Copilot

![Setup guide for Gong instance](https://cdn.us.document360.io/2837c190-3ec8-4120-9116-6d427e774667/Images/Documentation/GongSettingsCopilot.png)
5. In the Gong API page:
  1. Copy the base URL for API calls and paste it in **Gong URL** in Copilot.
  2. In Gong, click **Get Copilot API** key (only available if you opened the page from the link in the Copilot admin center) and copy the **Access key**.
6. In the Copilot setup page:
  1. In **Authentication type**, select Basic.
  2. Paste the access key into **Access key**.
  3. In Gong, click **Show secret**. Copy and paste the secret into the **Access key secret** in the Microsoft admin center.
7. Turn on **Rollout to limited audience** and select the people or groups you want the integration to be available for. Leave the toggle off to make the integration available to everyone.
8. Check the **Notice** checkbox and click **Create** to finish.

After setup, the Gong connector is available to Copilot users according to your access settings. See more about the integration [Gong integration with Microsoft Copilot](https://learn.microsoft.com/en-us/microsoftsearch/gong-connector).

A team member who manages and configures the Gong platform and handles CRM integrations, user provisioning, permissions, and system settings. [Find my Tech admin](/v1/docs/find-your-technical-or-business-admin).

Access to this feature depends on your [assigned seat](/v1/docs/plans-and-seats).