---
title: "Close"
slug: "close"
updated: 2026-02-09T13:58:39Z
published: 2026-02-09T13:58:39Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gong.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Close

> **Who can use this**: Tech admin
> 
> **Available on**: Any Gong plan

> **Where to go:**Admin center > Settings > Data capture > Telephony systems

1. Ask your Close admin to give you the Close **API keys**.
2. Make sure calls are set to be recorded in Close before integrating Close in Gong.
3. Import users to Gong and set them to record before integrating Close in Gong.
4. In Gong, in the **Telephony systems**page, click **+ Add telephony system**.
5. Select **Close**.
6. Enter the **API Keys**.
7. Click **CONNECT**.

## Supported dialer features

This table lists how different features are supported. See [Supported dialer features](/v1/docs/supported-features) for more details of each feature.

| Feature | Description | Supported |
| --- | --- | --- |
| Additional call types | In addition to regular calls, imports: - Short calls (under 30 seconds) - Call attempts - Non-recorded calls | No |
| Call disposition | Imports the call outcome | Yes |
| Purpose | Imports the call purpose | No |
| Call direction | Indicates whether the call is inbound or outbound | Yes |
| Import past calls | When setting up the integration, automatically imports the last 90 days of calls. If you add or change a user, Gong only imports calls made in the previous 30 days. | Yes |
| Voicemail | Imports voicemail as a recording | No |
| User matching | The field in the call used to match the Gong user to the dialer user | Email |
| Speaker experience | Indicates if the call is recorded using stereo or mono | Mono |
| Must be connected through a CRM | Some systems must be connected through a CRM in order to make a call | No |

A team member who manages and configures the Gong platform and handles CRM integrations, user provisioning, permissions, and system settings. [Find my Tech admin](/v1/docs/find-your-technical-or-business-admin).

Access to this feature depends on your [assigned seat](/v1/docs/plans-and-seats).