---
title: "Catch up quickly with AI Briefer"
slug: "catch-up-quickly-with-the-ai-briefer"
updated: 2026-01-18T17:13:27Z
published: 2026-01-18T17:13:27Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gong.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Catch up quickly with AI Briefer

> **Who can use this**: Any team member
> 
> **Available on**: Gong Foundation
> 
> **Ideal for**: Sales rep, Sales manager, Sales leader

AI Briefer helps you catch up quickly by generating structured summaries called **briefs** for your calls, deals, accounts, and contacts. Briefs give you the key information you need for handovers, executive summaries, meeting preparation, and more.

This article outlines where you can get briefed in Gong on your accounts, deals, calls, and contacts.

### Get briefed on accounts and deals

#### From the homepage

> **Where to go:**Homepage

1. Select an account under **Accounts AI**.
2. Click **Get briefed** and choose a brief type from the menu.
3. To customize the scope or period, click the ![An arrow points to a highlighted section emphasizing key information in the document.](https://cdn.us.document360.io/2837c190-3ec8-4120-9116-6d427e774667/Images/Documentation/ChevronRightFacing.png) beside **Generated for**. ![Interface showing GONG's Account AI feature with search and brief options highlighted.](https://cdn.us.document360.io/2837c190-3ec8-4120-9116-6d427e774667/Images/Documentation/Homepage(1).jpg)

#### From the account page

> **Where to go:**Account console

1. Click **Account AI**in the top right corner.

![Sales Navigator interface showing account details and activity metrics for Acme.](https://cdn.us.document360.io/2837c190-3ec8-4120-9116-6d427e774667/Images/Documentation/AccountAI(1).jpg)

1. In the panel that opens, you’ll see the default brief type set by your admin, or the most recent brief type that you viewed.
2. To view a different brief, click **Change brief**. Choose a different brief type, scope (deal or account), or period, and click **Get briefed**.

![Account overview section highlighting the time period for data analysis and brief details.](https://cdn.us.document360.io/2837c190-3ec8-4120-9116-6d427e774667/Images/Documentation/AccountAINew(1).jpg)
3. To translate the brief into a different language, click on the language selector.

#### From a deal board

> **Where to go:**Revenue > Deals

**To view a deal overview brief**

1. Click on an account to open the deal panel and open the **Briefs** tab. You’ll see the default brief type set by your admin, or the most recent brief type that you viewed.
2. To view a different brief, click **Change brief**. Choose a different brief type, scope (deal or entire account), or period, and click **Get briefed**. ![Overview of Acme account with options for brief type, scope, and period selection.](https://cdn.us.document360.io/2837c190-3ec8-4120-9116-6d427e774667/Images/Documentation/ACme(1).jpg)
3. To translate the brief into a different language, click on the language selector.

**To view a deal risk brief**

1. Click on an account to open the deal panel and open the **Score** tab. You’ll see the default brief type set by your admin. This brief type is fixed, and can’t be adjusted.

![Overview of Acme deal health with high likelihood score and recent updates.](https://cdn.us.document360.io/2837c190-3ec8-4120-9116-6d427e774667/Images/Documentation/ACme2(1).jpg)

#### From Engage:

> **Available on**: Gong Engage

> **Where to go:**Engage > Accounts or Pipeline

1. Click **Account AI** in the top right corner.

![Accounts interface showing search results and recommended contacts for Acme.](https://cdn.us.document360.io/2837c190-3ec8-4120-9116-6d427e774667/Images/Documentation/EngageAccoutns.jpg)

You’ll see the default brief type set by your admin, or the most recent brief type that you viewed.
2. To view a different brief, click **Change brief**. Choose a different brief type, scope (deal or entire account), or period, and click **Get briefed**.
3. To translate the brief into a different language, click on the language selector.

### Get briefed on calls

> **Where to go:**Open the relevant call.

When you open a call page, a default call brief is displayed in the **Briefs** tab on the left.

![Overview of call highlights and brief options for the Acme weekly sync meeting.](https://cdn.us.document360.io/2837c190-3ec8-4120-9116-6d427e774667/Images/Documentation/CallBriefHC(2).jpg)

1. To view a different brief, click on the brief name and choose from the menu.
2. To translate the brief into a different language, click on the language selector.

> **Where to go:**In streams

The call brief is displayed in the following stream notifications in Slack, in immediate email notifications, and when a call page is opened from the stream page, either in Gong or from a notification.

### Get briefed on contacts

> **Where to go:**Engage > Accounts or Pipeline

1. Click on a contact or lead to open the contact drawer and then click **Briefs**.

You’ll see the default brief type set by your admin, or the most recent brief type that you viewed.

![Overview of Julia Smith's contact details and responsibilities in the Gong platform.](https://cdn.us.document360.io/2837c190-3ec8-4120-9116-6d427e774667/Images/Documentation/ContactBriefs(1).jpg)
2. To view a different brief, click **Change brief**. Choose a different brief type or period, and click **Get briefed**.
3. To translate the brief into a different language, click on the language selector.

> **Where to go:**Revenue > Deals

1. Click on an account to open the deal panel and then open the **Contacts** tab.
2. Click on a contact to open the contact drawer and then click **Briefs**.

You’ll see the default brief type set by your admin, or the most recent brief type that you viewed.

![Overview of a contact's details and brief options in a sales pipeline interface.](https://cdn.us.document360.io/2837c190-3ec8-4120-9116-6d427e774667/Images/Documentation/PipeLineBrief.jpg)
3. To view a different brief, click **Change brief**. Choose a different brief type or period, and click **Get briefed**.
4. To translate the brief into a different language, click on the language selector.

### Considerations

**Date range limitations:**AI Briefer supports preset or custom date ranges up to 1 year. Within that range, it covers up to 60 calls and 500 emails. If your selection exceeds this, not all conversations will be included.

**Scope alignment:**Brief types may contain CRM fields that are associated with deals, accounts, leads, or contacts. If you’re viewing a brief type that contains CRM fields that don’t align with the entity you’re viewing, some data may be unavailable. For example, if you’re viewing an account and choose a brief type with deal-related CRM fields, or you’re viewing a contact and choose a brief type with lead-related CRM fields, some data may be unavailable.

Any team member can access this feature if they have the required permissions.

Gong’s core platform for gaining advanced visibility into your revenue operations. Also the prerequisite license needed for Gong’s add-on packages. Access to features depends on your [company’s plan and your assigned seat](/v1/docs/plans-and-seats).

A quota-carrying sales representative who manages client relationships. Reps can be Account executives (AEs) or Sales Development Representatives (SDRs).

A team member who manages a team of sales reps.

Any leadership role within the sales organization: Directors, VPs of Sales, Revenue Officer (CRO).

Gong’s AI-driven sales engagement solution that helps sales teams prioritize, personalize, and automate outreach activities to accelerate their pipelines. Access to features depends on your [company’s plan and your assigned seat](/v1/docs/plans-and-seats).