---
title: "Call recording and consent settings"
slug: "call-recording-and-consent-settings"
description: "Manage call recording settings in Gong, ensuring compliance with privacy regulations through consent profiles and meeting link configurations."
updated: 2026-05-28T17:28:29Z
published: 2026-05-28T17:28:29Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gong.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Call recording and consent settings

> **Who can use this**: Tech admin
> 
> **Available on**: Any Gong plan

Call recording and consent settings define when calls are recorded and how recording consent is communicated to participants. These settings apply at the workspace level.

## Recording settings

These settings determine whether a call is recorded, both for calls conducted internally and externally.

#### Internal call recording

Configure whether Gong records calls where all participants are from your company. By default, Gong does not record internal calls.

#### Record when

Configure whether a call is recorded when:

- The call host is a recorded user
- At least one team member is a recorded user

## Consent settings

Configure how recording consent is communicated to call participants.

#### Consent notice timing

Choose when participants are notified that the call is being recorded:

- **Before the call**: Participants are notified via a pre-call email from Gong before the call starts. In this case, they give consent by joining the call.
- **During the call**: Participants are notified when they join the call. In this case, they give consent by staying on the call. You can also add a custom message to personalize the message to participants.

#### Consent enforcement

The consent enforcement settings determine whether recording will proceed if consent is not given.

**Stop recording when consent is not given**: Choose whether to stop recording if a participant does not give consent or leaves without consenting (applicable when consent is enforced during the call). When enabled, a notification is sent to the call host after the call.

#### Regional consent

In some regions, local privacy laws require dual consent for call recording (all parties must agree to be recorded). Configure the country-specific consent settings to ensure compliance.

For more background on call recording laws by country, see [Sales call recording laws and compliance](https://www.gong.io/blog/sales-call-recording-laws).

## Related topics

- [About recording consent](/v1/docs/about-recording-consent)
- [Schedule a Microsoft Teams call with recording consent](/v1/docs/schedule-a-microsoft-teams-call-with-recording-consent)
- [Pre-call emails](/v1/docs/enable-pre-call-emails)

> [!NOTE]
> Note:
> 
> Gong records calls based on your org's recording policy which may restrict who can be recorded based on multiple factors, including their role or team. [Learn more about data capture settings](/v1/docs/data-capture-settings).

A team member who manages and configures the Gong platform and handles CRM integrations, user provisioning, permissions, and system settings. [Find my Tech admin](/v1/docs/find-your-technical-or-business-admin).

Access to this feature depends on your [assigned seat](/v1/docs/plans-and-seats).