---
title: "Business admin permissions"
slug: "business-settings-in-permission-profiles"
updated: 2026-01-14T16:16:10Z
published: 2026-01-14T16:16:10Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gong.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Business admin permissions

> **Who can use this**: Tech admin
> 
> **Available on**: Any Gong plan

> **Where to go:**Admin center > Settings > People > Permission profiles

This article outlines the permissions included under **Business settings** when checking the **Manage general business settings** option in the [Permission profile](/v1/docs/set-up-a-permission-profile). A team member with the **Manage general business settings** is a Business admin.

## **Calls**

- Permanently delete calls (permanently deletes all call data)

## **Automation rules**

- Create [automation rules](/v1/docs/introduction-to-automation-rules) for exporting call data

## **Call library management**

- Delete an [archived folder](/v1/docs/create-and-manage-folders#archive-a-folder)
- Restore an [archived folder](/v1/docs/create-and-manage-folders#restore-an-archived-folder-or-remove-it-forever)

## **Trackers**

- Manage trackers & quantity trackers

## **Custom vocabulary**

- Manage the [custom vocabulary](/v1/docs/understanding-ai-transcriber)

## **Call categories**

- Manage [call categories](/v1/docs/add-and-manage-call-categories)

## Scorecards

- Manage [scorecards](/v1/docs/create-and-manage-scorecards) and access scorecard results

## Playbooks

- Manage [playbooks](/v1/docs/how-to-create-and-manage-playbooks)

## AI Data extractor

- Manage [AI fields](/v1/docs/ai-data-extractor)

## Data export

- Export CSV data

## Emails

- Delete emails

## **Whisper**

- Manage [Whisper for interaction stats](/v1/docs/using-whisper)

A team member who manages and configures the Gong platform and handles CRM integrations, user provisioning, permissions, and system settings. [Find my Tech admin](/v1/docs/find-your-technical-or-business-admin).

Access to this feature depends on your [assigned seat](/v1/docs/plans-and-seats).