--- title: "Add calls and snippets to a folder" slug: "add-calls-and-snippets-to-a-folder" updated: 2026-09-10T14:06:56Z published: 2026-09-10T14:06:56Z canonical: "help.gong.io/add-calls-and-snippets-to-a-folder" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.gong.io/llms.txt > Use this file to discover all available pages before exploring further. # Add calls and snippets to a folder > **Who can use this**: Any team member > > **Available on**: Any Gong plan > > **Ideal for**: Sales rep Saving a call to a folder takes a few seconds and keeps it accessible to anyone you have shared the folder with. Gong lets you save single calls from the call page as well as multiple calls at once from the Search page. ## From the call page Use this option when you are already reviewing a call and want to save it. You can add the full call and include a note that is visible to anyone with access to the folder. **To add a call from the call page:** 1. Open the call page. 2. Click the **Add to** icon and select **Add to Library**. 3. In the folder picker, select where you want to save the call: - **Existing folder:** Browse through the existing folders and select the one you want to use. - **New folder:** Hover over **Your folders** and click the **+** icon on the right. Enter a folder name and click **Create**. 4. (Optional) Enter a note in the note field. The note is visible to anyone with access to the folder. 5. Click **Add call**. ## From the Search page or your home page This is the fastest way to save a call in a file. You can do this without opening the call. **To add a call from the Search page or your home page:** 1. Hover over the call and click the **More actions** icon, then select **Add to Library**. 2. In the folder picker, select where you want to save the call: - **Existing folder:** Browse through the existing folders and select the one you want to use. - **New folder:** Hover over **Your folders** and click the **+** icon on the right. Enter a folder name and click **Create**. 3. (Optional) Enter a note in the note field. The note is visible to anyone with access to the folder. 4. Click **Add call**. ## Add multiple calls at once From Search, you can select multiple calls and add them all to the same folder. **To add multiple calls at once:** 1. From the left sidebar, click **Conversations**, and select **Search**. 2. Set filters to find the calls you want to add to a folder. 3. Hover over a call you want to add and select the checkbox that appears on the left. Repeat for each call, or select all the calls on the page using the selector on the left side of the calls. This selector only appears once you’ve selected at least one call. 4. In the action bar that appears at the bottom of the screen, click **Add to Library**. 5. In the folder picker, select where you want to save the calls: - **Existing folder:** Browse through the existing folders and select the one you want to use. - **New folder:** Hover over **Your folders** and click the **+** icon on the right. Enter a folder name and click **Create**. 6. (Optional) Enter a note in the note field. The same note applies to all selected calls. 7. Click **Add calls**. > [!NOTE] > Note: > > Bulk add is available for full calls only. To save a snippet, use the call page instead. ## Add a snippet Snippets let you capture just the moment that matters, not the whole call. Create one directly on the call page and save it to any folder you have access to. **To add a snippet to a folder:** 1. Open the call page. 2. Click the **Scissors** icon below the call screen. Yellow bars appear on the call timeline. 3. Drag the bars to select the portion of the call you want to save. 4. In the action menu that appears, click **Add to library**. 5. In the folder picker, select where you want to save the snippet: - **Existing folder:** Browse through the existing folders and select the one you want to use. - **New folder:** Hover over **Your folders** and click the **+** icon on the right. Enter a folder name and click **Create**. 6. (Optional) Enter a note in the note field. The note is visible to anyone with access to the folder. 7. Click **Add snippet**. ## Frequently asked questions **Can I add the same call to more than one folder?** Yes. The same call can appear in as many folders as you like. Adding a call to a second folder creates an additional reference to it, not a copy. Each folder entry can have its own note. **Can I add calls from the Gong mobile app?** Yes. The Gong iOS and Android apps both support adding a call to a folder. Open the call in the app, tap the actions menu, and select **Add to Library**. A folder picker opens where you can choose a destination and add a note. **How do I remove a call from a folder?** There are two ways to remove a call from a folder: Move it to a different folder, or archive it. To move a call, hover over it, click the **More actions** icon ![Action Menu.svg](https://cdn.us.document360.io/2837c190-3ec8-4120-9116-6d427e774667/Images/Documentation/MoreActions.svg?sv=2026-02-06&spr=https&st=2026-10-13T09%3A31%3A08Z&se=2026-10-13T10%3A31%3A08Z&sr=c&sp=r&sig=nKCxCIKSDpqb7i8vfVJVJt0vM4vigaxrDRAP7h10Yok%3D), and select Move. To archive it, select **Archive** instead, which removes the call from the folder without deleting it from Gong. Any team member can access this feature if they have the required permissions. Access to this feature depends on your [assigned seat](/v1/docs/plans-and-seats). A quota-carrying sales representative who manages client relationships. Reps can be Account executives (AEs) or Sales Development Representatives (SDRs).