About the Gong consent page

Gong's consent page can adjust itself to automatically localize to the invitee's native language when their browser is set to any of the following 14 languages: English, Arabic, Spanish, Portuguese, German, French, Italian, Japanese, Chinese, Indonesian, Norwegian, Swedish, Danish, and Icelandic. The default language is English.

To enable automatic localization, the languages must be added to the Consent Page settings.

To add languages to those settings:

1. Go to Company Settings > Recording consent.

2. Select a consent profile.

3. Under Consent page click Show Settings.

4. Click + Add language and select your desired languages from the dropdown.

   Add all languages you would like to make available to your customers.

Set up the following integrations before setting up the Gong consent page. Additional configuration may be required.

1. Your web conferencing system

   Some web conferencing systems offer more functionality in the consent page than others. This is mostly in opt-out options (see section below) and link types (see this article).

2. Your calendar

   If you use Google Calendar or Microsoft Outlook, we recommend that you install our calendar add-in so that your team can more easily insert a link to the consent page when setting up the meeting. See our section on driving adoption, below.

Note:

You can use the Gong consent page successfully without setting up these integrations. However, you'll have limited options, such as not being able to use dynamic links and not having auto-association for static links. (Learn about link types here).

Read how to set up the consent page.

There are several ways you can customize the consent page—some options are dependent on provider:

• Opt-out option

• Add your company logo

• Change the text displayed

• How you show your data protection policy

• Part of the link URL

• Activation level

Customization is covered in the Enable the Gong consent page article.

Opt-out means that there is an option to “Join the call but don’t record”.

We offer a consent page with an opt-out option for the following web conferencing systems:

• Amazon Chime

• Google Meet

• GoToMeeting

• Microsoft Teams

• RingCentral Meetings

• RingCentral Video

• Webex

• Zoom

Stay on top of compliance by monitoring the consent opt-out rate. Calculate the consent opt out rate

We've created calendar add-ins for Google Calendar and Outlook to make it easier to add links to the consent page when scheduling meetings. The add-ins can be installed company-wide or by individuals. Learn more:

Gong for Google calendar: install domain-wide or per individual.

Gong for Outlook: install domain-wide or per individual.

If your organization uses the native Zoom recorder, you can decide whether or not you want to use the Gong consent page. Bear in mind that with native Zoom recording, your meeting participants will see Zoom's customizable recording disclaimer. Go here for more information.

We automatically sync static consent page links with personal meeting room links for the following providers:

• GoToMeeting

• Webex

• Zoom

For all other providers, the links must be automatically associated. How to do this is explained here.

This means that people scheduling meetings in their personal meeting rooms for any of these providers can simply copy the consent page link in their My profile page and paste it into the meeting invite. How to do so is explained in this article.

Go here to read more about link types.

Zoom, Google Meet, Microsoft Teams and Webex support adding dynamic links to the consent page in your meeting invitations. Read more about that here.

Go here to read more about link types.

Changing your settings such as, the setting level, link type, or your web conferencing system provider might affect the consent page. Refer to Changing the consent page settings before you make a change.

When running a meeting in a meeting room, the consent page isn't displayed when connecting to the meeting and the participants can't consent to being recorded. If you want to join the meeting from the meeting room, start the meeting from your laptop and then add the meeting room to the meeting.

We also recommend that you announce that the meeting is being recorded at the beginning of the meeting.