---
title: "About notifications on comments"
slug: "about-notifications-on-comments"
updated: 2026-01-07T15:31:29Z
published: 2026-01-07T15:31:29Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gong.io/llms.txt
> Use this file to discover all available pages before exploring further.

# About notifications on comments

> **Who can use this**: Any team member
> 
> **Available on**: Any Gong plan

> **Where to go:**Homepage

You're notified about comments in Gong in **Collaboration** > **Received** on your homepage.

## When you'll be notified

Here's when you can expect to be notified about a comment made on a call:

- When someone comments on a call you follow.

Calls you follow are defined as:
  - A call you participated in or are in the participants list for, whether you attended or not
  - A call someone mentioned you in a comment on
  - A call comment thread you participated in
  - A call that you subscribed to by clicking **Notify me about new comments** in the call page Comments panel
- When someone mentions you in a comment
- When someone replies to your comment
- When someone replies in a thread you commented in

## Get notified outside Gong

Stay on top of important deal collaboration by making sure you're notified via email or Slack when someone comments on a call you're following.

1. In Gong, click your name at the top right, and go to **My Notifications** > **Comments**.
2. Make sure that notifications for comments are turned on for email or Slack, as per your preference.

## When you won't be notified about a comment

You won't get notified in the following situations:

- When you made the comment, even when you tag yourself
- When you aren't permitted to see the comment. For example, when the comment is set to be shown to specific people only.
- When the comment is shared with specific people, you won't receive a notification unless you are tagged.

## Good to know

- For email notifications, Gong gathers comments that are made within a 30 minute period into one batch, so that if someone leaves multiple comments within a 30 minute window, you're only notified once.
- When you get notifications about comments in Slack, you can reply to them directly in Slack, and the comments will be synced with Gong. For more, [read this](/v1/docs/reply-to-comments-in-slack).

Any team member can access this feature if they have the required permissions.

Access to this feature depends on your [assigned seat](/v1/docs/plans-and-seats).