---
title: "Retrieve interaction stats by date"
slug: "retrieve-interaction-stats-for-applicable-users-by-date-v2statsinteraction"
updated: 2025-11-17T08:10:53Z
published: 2025-11-17T08:12:09Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gong.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Retrieve interaction stats for applicable users by date (/v2/stats/interaction)

Post/v2/stats/interaction

Returns interaction stats for users based on calls that have Whisper turned on.

Required authorizaton scope: 'api:stats:interaction'.

Body parameters<select class='api-response-data' aria-label='Media type'><option value='f7168420-3a23-4662-897a-4207b909ddb6'>application/json</option>
</select>Expand Allobject  cursorstring    

When paging is needed, provide the value supplied by the previous API call to bring the following page of records.

ExampleeyJhbGciOiJIUzI1NiJ9.eyJjYWxsSWQiM1M30.6qKwpOcvnuweTZmFRzYdtjs_YwJphJU4QIwWFM
filterobject (MultipleUsersWithDates)  Required

Filter parameters.

fromDatestring    Required

The date (in the company's time zone) from which to list a user's activity. This value is inclusive. The date should be specified in the following format: YYYY-MM-DD.

Example2019-01-20
toDatestring    Required

The date (in the company's time zone) until which to list a user's activity. This value is exclusive. This value should not exceed the current day. The date should be specified in the following format: YYYY-MM-DD.

Example2019-01-21
createdFromDateTimestring  (date-time)    
createdToDateTimestring  (date-time)    
userIds Array of string   

Set of Gong's unique numeric identifiers for the users (up to 20 digits).

Example[
  "234599484848423"
]string    

Responses200

Successful response

<select class='api-response-data' aria-label='Media type'><option value='f0ae4c24-4f66-4cdd-ad88-a5d936fd6083'>application/json</option>
</select>Expand Allobject  requestIdstring    

A Gong request reference Id, generated for this request. Can be used for troubleshooting purposes.

Example4al018gzaztcr8nbukw
recordsobject (Records)  

Information about the number of records that match the requested filter.

totalRecordsinteger  (int32)    

Total number of records.

Example263
currentPageSizeinteger  (int32)    

Number of records in the current page.

Example100
currentPageNumberinteger  (int32)    

Current page number.

Example0
cursorstring    

Returned only when there are more records to be retrieved. Repeat the API call and pass this cursor value in the request to retrieve the next page of records.

ExampleeyJhbGciOiJIUzI1NiJ9.eyJjYWxsSWQiM1M30.6qKwpOcvnuweTZmFRzYdtjs_YwJphJU4QIwWFM

peopleInteractionStats Array of object (InteractionStats)   

A list of interaction statistics. Applicable values: 'Longest Monologue', 'Longest Customer Story', 'Interactivity', 'Patience', 'Question Rate'.

object  

A list of interaction statistics. Applicable values: 'Longest Monologue', 'Longest Customer Story', 'Interactivity', 'Patience', 'Question Rate'.

userIdstring    

Gong's unique numeric identifier for the user (up to 20 digits).

Example234599484848423
userEmailAddressstring    

The email address of the Gong user.

Exampletest@test.com
personInteractionStats Array of object (InteractionStat)   object  namestring    

Stat name

ExampleInteractivity
valuenumber  (double)    

Stat measurement (Can be either a double or integer)

Example9.23

timeZonestring    

The company's defined timezone in Gong.

ExampleUS/Pacific
fromDateTimestring    

The date and time in the ISO-8601 format, for example: '2024-01-17T16:20:05-03:00' or '2016-02-16T03:57:04.834+05:30' or '2020-11-20T21:30:07.233692Z', where Z stands for UTC, when the list of results starts.

Example2019-01-20T00:00:00-08:00
toDateTimestring    

The date and time in the ISO-8601 format, for example: '2024-01-17T16:20:05-03:00' or '2016-02-16T03:57:04.834+05:30' or '2020-11-20T21:30:07.233692Z', where Z stands for UTC, when the list of results ends.

Example2019-01-21T000:00:00-08:00

400

Malformed request

<select class='api-response-data' aria-label='Media type'><option value='8c7370ca-972a-40d8-9af5-49224dc0d724'>application/json</option>
</select>object  requestIdstring    

A Gong request reference Id, generated for this request. Can be used for troubleshooting purposes.

Example4al018gzaztcr8nbukw
errors Array of string   

Error messages.

Example[
  "An error has occurred"
]string    

401

Access denied

<select class='api-response-data' aria-label='Media type'><option value='9e2e63b0-8ba1-4046-8791-93c0c5746dd0'>application/json</option>
</select>object  requestIdstring    

A Gong request reference Id, generated for this request. Can be used for troubleshooting purposes.

Example4al018gzaztcr8nbukw
errors Array of string   

Error messages.

Example[
  "An error has occurred"
]string    

404

No stats found for the specified period

<select class='api-response-data' aria-label='Media type'><option value='066d3584-e3cd-4c04-b51d-1932e909f08f'>application/json</option>
</select>object  requestIdstring    

A Gong request reference Id, generated for this request. Can be used for troubleshooting purposes.

Example4al018gzaztcr8nbukw
errors Array of string   

Error messages.

Example[
  "An error has occurred"
]string    

429

API request limit exceeded

HeadersRetry-AfterintegerNumber of seconds to wait before making a new request.
<select class='api-response-data' aria-label='Media type'><option value='1b1acb3f-8b5f-4901-bbba-87e1ae6beeb0'>application/json</option>
</select>object  requestIdstring    

A Gong request reference Id, generated for this request. Can be used for troubleshooting purposes.

Example4al018gzaztcr8nbukw
errors Array of string   

Error messages.

Example[
  "An error has occurred"
]string    

500

Failed to complete the operation due to an unexpected error

<select class='api-response-data' aria-label='Media type'><option value='052a7be1-2889-44f6-9da7-b3b9cc100d2e'>application/json</option>
</select>object  requestIdstring    

A Gong request reference Id, generated for this request. Can be used for troubleshooting purposes.

Example4al018gzaztcr8nbukw
errors Array of string   

Error messages.

Example[
  "An error has occurred"
]string