---
title: "Retrieve all data associated with an email address"
slug: "retrieve-all-references-to-an-email-address-v2data-privacydata-for-email-address"
updated: 2025-11-17T08:10:53Z
published: 2025-11-17T08:12:09Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gong.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Retrieve all references to an email address. (/v2/data-privacy/data-for-email-address)

Get/v2/data-privacy/data-for-email-address

Shows the elements in the Gong system that reference the given email address. Given an emails address, this endpoint returns details of all calls and email messages that reference this address, and any leads or contacts with this email address.

Required authorizaton scope: 'api:data-privacy:read'.

Query parametersemailAddressstringRequired

The email address.

Responses200

Successful request

<select class='api-response-data' aria-label='Media type'><option value='5b1275d0-8fde-481f-a936-e7ea78756472'>application/json</option>
</select>Expand Allobject  requestIdstring    

A Gong request reference Id, generated for this request. Can be used for troubleshooting purposes.

Example4al018gzaztcr8nbukw
emails Array of object (EmailMessage)   

Related email messages.

object  

Related email messages.

fromstring    

The sender's email address.

Exampletest@test.com
idstring    

Gong's unique 32 character identifier for the email message.

Example223mjfaaqqjuegabiyrmpctvcwwl75oz
sentTimestring    

The date and time the email message was sent in the ISO-8601 format, for example: '2024-01-17T16:20:05-03:00' or '2016-02-16T03:57:04.834+05:30' or '2020-11-20T21:30:07.233692Z', where Z stands for UTC.

Example2019-01-20T00:00:00-08:00
mailboxstring    

The mailbox from which the email was retrieved.

Exampletest@test.com
messageHashstring    

Hash code of the email message.

Examplel3z7w2s7oircdabnkwizmycm6g2uwznc

calls Array of object (CallReference)   

Related calls.

object  

Details of a call referencing the email address.

idstring    

Gong's unique numeric identifier for the call (up to 20 digits).

Example7782342274025937895
statusstring    

Call status

ExampleCOMPLETED
externalSystems Array of object (ExternalSystem)   

A list of links to external systems such as CRM, Telephony System, Case Management, etc.

object  

A list of links to external systems such as CRM, Telephony System, Case Management, etc.

systemstring    

External system name.

Valid values[
  "Salesforce",
  "HubSpot",
  "MicrosoftDynamic",
  "Generic"
]ExampleSalesforce
objects Array of object (ExternalSystemObject)   

List of objects within the external system.

object  

List of objects within the external system.

objectTypestring    

Object Type.

Valid values[
  "Conversation",
  "Task"
]ExampleTask
externalIdstring    

External ID.

Example0013601230sV7grAAC

meetings Array of object (Meeting)   

Related meetings.

object  

Related meetings.

idstring    

Gong's unique identifier for the meeting.

Example8059707022269524529.sb5gr1tgpt5dd799eh035rb3dk@google.com_2022-06-30T13:00:00Z

customerData Array of object (CustomerData)   

A list of links to data from external systems (such as CRM, Telephony System, Case Management, etc.) that reference the email address and that Gong stores.

object  

A list of links to data from external systems (such as CRM, Telephony System, Case Management, etc.) that reference the email address and that Gong stores.

systemstring    

External system name.

Valid values[
  "Salesforce",
  "HubSpot",
  "MicrosoftDynamic",
  "Generic"
]ExampleSalesforce
objects Array of object (CustomerDataObject)   

List of objects in the external system.

object  

List of objects in the external system.

idstring    

Gong's unique numeric identifier (up to 20 digits) for the Lead or Contact.

Example7782342274025937895
objectTypestring    

Object Type.

Valid values[
  "Lead",
  "Contact"
]ExampleContact
externalIdstring    

External ID.

Example0013601230sV7grAAC
mirrorIdstring    

Crm Mirror ID.

Example"{\"integrationId\":\"262834820328732\",\"crmObjectType\":\"CONTACT\",\"crmId\":\"0031Q00002DFhi4QAD\"}"
fields Array of object (ContextField)   

Object fields.

object  

External object data

namestring    

Field name. For Account supported fields are: Name, Website, Industry and all the custom fields. For Opportunity supported fields are Name, LeadSource, Type, StageName, Probability, Amount, CloseDate and all the custom fields.

Examplename
valueobject  

Field value

ExampleGong Inc.

customerEngagement Array of object (CustomerEngagement)   

A list of customer's engagement (such as viewing external share call)

object  

A list of customer's engagement (such as viewing external share call)

eventTypestring    

Event type

Valid values[
  "contentShared",
  "contentViewed",
  "customEvent",
  "digitalInteraction"
]ExampleExternalCallViewing
timestampstring  (date-time)    

The date and time the event occurred in the ISO-8601 format, for example: '2024-01-17T16:20:05-03:00' or '2016-02-16T03:57:04.834+05:30' or '2020-11-20T21:30:07.233692Z', where Z stands for UTC.

Example2019-01-20T08:00:00Z
contentIdstring    

Event content id

Example7782342274025937895
contentUrlstring    

Event content url

Examplehttps://app.gong.io/e/c-share/tkn=5vjaxkqnzmp515b220vlzto2i
reportingSystemstring    

Event reporting system

Examplehttps://app.gong.io/e/c-share/tkn=5vjaxkqnzmp515b220vlzto2i
eventNamestring    

Event name

Examplehttps://app.gong.io/e/c-share/tkn=5vjaxkqnzmp515b220vlzto2i
sourceEventIdstring    

Source event Id

Examplehttps://app.gong.io/e/c-share/tkn=5vjaxkqnzmp515b220vlzto2i

400

Malformed request

<select class='api-response-data' aria-label='Media type'><option value='fb08a381-8e40-454e-8c80-01f507956b04'>application/json</option>
</select>object  requestIdstring    

A Gong request reference Id, generated for this request. Can be used for troubleshooting purposes.

Example4al018gzaztcr8nbukw
errors Array of string   

Error messages.

Example[
  "An error has occurred"
]string    

401

Access denied

<select class='api-response-data' aria-label='Media type'><option value='07d1ae1d-002b-427f-9a48-a124110f1be2'>application/json</option>
</select>object  requestIdstring    

A Gong request reference Id, generated for this request. Can be used for troubleshooting purposes.

Example4al018gzaztcr8nbukw
errors Array of string   

Error messages.

Example[
  "An error has occurred"
]string    

429

API request limit exceeded

HeadersRetry-AfterintegerNumber of seconds to wait before making a new request.
<select class='api-response-data' aria-label='Media type'><option value='381482c7-e1ee-48f5-92c8-7b2fbe9f0f20'>application/json</option>
</select>object  requestIdstring    

A Gong request reference Id, generated for this request. Can be used for troubleshooting purposes.

Example4al018gzaztcr8nbukw
errors Array of string   

Error messages.

Example[
  "An error has occurred"
]string    

500

Failed to complete the operation due to an unexpected error

<select class='api-response-data' aria-label='Media type'><option value='f657e67f-5b97-4723-8229-91acf0135e1f'>application/json</option>
</select>object  requestIdstring    

A Gong request reference Id, generated for this request. Can be used for troubleshooting purposes.

Example4al018gzaztcr8nbukw
errors Array of string   

Error messages.

Example[
  "An error has occurred"
]string
