---
title: "Delete emal address and all associated conversations"
slug: "delete-the-email-address-and-all-associated-elements-v2data-privacyerase-data-for-email-address"
updated: 2025-11-17T08:10:53Z
published: 2025-11-17T08:12:09Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gong.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Delete the email address, and all associated elements (/v2/data-privacy/erase-data-for-email-address)

Post/v2/data-privacy/erase-data-for-email-address

Given an email address, this endpoint deletes from the Gong system any calls or email messages that reference this address. Email messages sent to or from the address are deleted. Calls where the email address appears (as a lead, contact, attendee or speaker) are deleted. Leads or Contacts with the email address are deleted. The deletion is not immediate, and may take several hours to complete.

This endpoint contains a data integrity protection mechanism to prevent the deletion of an abnormal number of objects. If the deletion fails please contact support at help@gong.io

Delete the data from your CRM and email system before performing this operation so that private data is not re-imported into Gong.

Required authorizaton scope: 'api:data-privacy:delete'.

Query parametersemailAddressstringRequired

The email address.

Responses200

Success

<select class='api-response-data' aria-label='Media type'><option value='291f149e-128d-4744-8f94-0972bae12107'>application/json</option>
</select>object  requestIdstring    

A Gong request reference Id, generated for this request. Can be used for troubleshooting purposes.

Example4al018gzaztcr8nbukw

400

Malformed request

<select class='api-response-data' aria-label='Media type'><option value='9386a89e-5631-4f15-a52b-a423b1b009f3'>application/json</option>
</select>object  requestIdstring    

A Gong request reference Id, generated for this request. Can be used for troubleshooting purposes.

Example4al018gzaztcr8nbukw
errors Array of string   

Error messages.

Example[
  "An error has occurred"
]string    

401

Access denied

<select class='api-response-data' aria-label='Media type'><option value='1e2859a0-c57b-4ebd-b8cf-45493b267bb2'>application/json</option>
</select>object  requestIdstring    

A Gong request reference Id, generated for this request. Can be used for troubleshooting purposes.

Example4al018gzaztcr8nbukw
errors Array of string   

Error messages.

Example[
  "An error has occurred"
]string    

429

API request limit exceeded

HeadersRetry-AfterintegerNumber of seconds to wait before making a new request.
<select class='api-response-data' aria-label='Media type'><option value='9c7be60c-c442-4cc6-b9f9-b019ff270c36'>application/json</option>
</select>object  requestIdstring    

A Gong request reference Id, generated for this request. Can be used for troubleshooting purposes.

Example4al018gzaztcr8nbukw
errors Array of string   

Error messages.

Example[
  "An error has occurred"
]string    

500

Failed to complete the operation due to an unexpected error

<select class='api-response-data' aria-label='Media type'><option value='b004d93c-fd1c-46e4-a6aa-370b970b7ad8'>application/json</option>
</select>object  requestIdstring    

A Gong request reference Id, generated for this request. Can be used for troubleshooting purposes.

Example4al018gzaztcr8nbukw
errors Array of string   

Error messages.

Example[
  "An error has occurred"
]string